Legal & Ethics

Cortina Bhakti — Spiritual AI Companion by Lexcore Enterprises Pvt. Ltd.

← Back to Cortina Bhakti

📜 Terms of Service

Effective Date: April 27, 2026  |  Last Updated: April 27, 2026

By accessing or using Cortina Bhakti ("the App"), you agree to be bound by these Terms. If you do not agree, please do not use the App. These Terms apply to all users including free and paid subscribers.

1. About Cortina Bhakti

Cortina Bhakti is an AI-powered spiritual companion application developed by Lexcore Enterprises Pvt. Ltd. ("Lexcore", "we", "our"). The App provides digital tools for Hindu devotional practice including AI-powered guidance (AI Guru Saheb), mantra counting, panchang, aarti lyrics, and Vedic knowledge — accessible via cortinaos.com/bhakti-app.html.

2. Eligibility

3. User Accounts & Cortinaos Unified ID

4. Acceptable Use

You agree NOT to:

5. Subscription Plans & Payments

PlanPriceAI Messages/DayFeatures
Free₹010Mantra counter, panchang, aarti
Starter₹49/month50Chat history, mantra stats
Pro₹149/monthUnlimitedKundali AI, priority support

6. Intellectual Property

All content, design, AI models, and branding within Cortina Bhakti are the exclusive property of Lexcore Enterprises Pvt. Ltd. You may not copy, reproduce, or distribute any part of the App without written permission. Traditional Hindu scriptures, mantras, and aarti texts are part of the public domain heritage and remain freely accessible.

7. Termination

We reserve the right to terminate or suspend your access at any time for violation of these Terms, without prior notice. Upon termination, your right to use the App ceases immediately.

8. Governing Law

These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gaya, Bihar, India.

9. Changes to Terms

We may update these Terms at any time. Continued use of the App after changes constitutes acceptance of the revised Terms. We will notify users of significant changes via the App interface.

Questions about these Terms?

support@lexcoreai.com

🔐 Privacy Policy

Effective Date: April 27, 2026

Your spiritual journey is personal. We are committed to protecting your privacy. This policy explains what data we collect, why, and how it is protected.

1. Data We Collect

Data TypeWhat We CollectPurpose
Account DataName, email, phone (via Cortinaos ID)Authentication, plan management
AI Chat HistoryMessages sent to AI Guru SahebContinuity of conversation (Starter/Pro only)
Mantra LogsMantra name, count, datePersonal spiritual tracking
Payment DataOrder ID, plan, transaction statusSubscription management (via Razorpay)
Usage DataFeature usage, session timeApp improvement

2. What We Do NOT Collect

3. Data Storage & Security

4. Data Retention

5. Your Rights

To exercise any of these rights, email privacy@lexcoreai.com.

6. Third-Party Services

7. Children's Privacy

We do not knowingly collect personal information from children under 13. If we discover such data has been collected, it will be deleted immediately.

Privacy concerns: privacy@lexcoreai.com

⚠️ Disclaimer

Effective Date: April 27, 2026

⚠️ Important: Cortina Bhakti is a digital spiritual companion — not a replacement for qualified religious authority, medical professionals, or legal advisors. Please read this disclaimer carefully.

1. AI Guru Saheb — Nature of Guidance

AI Guru Saheb is an artificial intelligence system trained on Vedic knowledge, Hindu scriptures, and devotional traditions. It is designed to inspire, inform, and support your spiritual journey. However:

2. No Medical or Astrological Advice

3. Panchang & Muhurat Accuracy

Panchang data (tithi, nakshatra, muhurat timings) is calculated algorithmically based on standard astronomical formulas. While we strive for accuracy, we recommend verifying critical muhurat timings with a local Pandit for important ceremonies such as vivah, griha pravesh, or mundan.

4. Mantra Practice

Mantras displayed in the App are sourced from publicly available Hindu scriptures and traditions. The App does not initiate users into mantra diksha (formal initiation). Users are encouraged to seek proper initiation from a qualified Guru for advanced sadhana.

5. Limitation of Liability

Lexcore Enterprises Pvt. Ltd. shall not be liable for any spiritual, religious, medical, psychological, financial, or personal decisions made based on AI Guru Saheb's responses or any other content within Cortina Bhakti. Use of this App is entirely at the user's own discretion and risk.

6. Respect for All Traditions

Cortina Bhakti respects all sampradayas (traditions) within Sanatana Dharma — Vaishnavism, Shaivism, Shaktism, Smartism, and others. The AI is designed to be inclusive of all valid Hindu traditions and does not promote sectarianism.

🙏 Jai Shri Ram. This App is offered with devotion and reverence. It is a digital seva — not a spiritual authority. Your personal connection with the Divine is yours alone.

🧘 AI Ethics Declaration

Cortina Bhakti — Ethical Principles for Spiritual AI | April 27, 2026

We believe AI and spirituality can coexist with integrity. This declaration outlines the ethical principles guiding how AI Guru Saheb is built, trained, and deployed within Cortina Bhakti.

Our Core Ethical Commitments

🔶 1. Honesty Over Authority

AI Guru Saheb will always identify itself as an AI. It will never impersonate a real Guru, Pandit, deity, or religious authority. When uncertain, it says so clearly — because honest uncertainty is more sacred than false certainty.

🔶 2. Non-Exploitation of Spiritual Sentiment

We do not use religious emotion, fear of karma, or spiritual urgency to drive purchases or engagement. Subscription plans are offered transparently. No "buy this puja" manipulation. No fear-based upselling. Dharma cannot be monetized through deception.

🔶 3. Respect for All Sampradayas

AI Guru Saheb is trained to respect all valid traditions within Sanatana Dharma. It does not demean, mock, or create sectarian conflict between Vaishnava, Shaiva, Shakta, or other traditions. Every seeker's path is honored.

🔶 4. No Reinforcement of Superstition

The AI is designed to share traditional knowledge, not amplify harmful superstitions. Practices that cause physical harm, discrimination, or social exclusion — regardless of claimed religious backing — will not be supported by AI Guru Saheb.

🔶 5. Empowerment, Not Dependency

Our goal is to support your spiritual independence — not create dependency on an AI. AI Guru Saheb regularly encourages users to connect with human teachers, community (sangha), and personal practice. The App is a companion, not a crutch.

🔶 6. Child Safety & Vulnerability Protection

Content within the App is designed to be safe for all ages. The AI will not provide content that could be harmful, confusing, or exploitative to vulnerable individuals including minors, those in grief, or those experiencing mental health difficulties.

🔶 7. Transparency of AI Nature

Every response from AI Guru Saheb is AI-generated. We do not hide this fact. The character "Guru Saheb" is a personality — not a real person. Users are informed of this in the App's onboarding and FAQ sections.

🔶 8. Data with Devotion

Your spiritual conversations are private and personal. We treat your chat data with the same reverence we expect for spiritual matters — not as engagement metrics, not as training data for sale, not as marketing fodder. Your bhakti is yours.

🔶 9. Continuous Improvement & Accountability

We actively welcome feedback on AI responses that feel incorrect, culturally insensitive, or ethically problematic. Users can flag any AI Guru Saheb response for review. We commit to acting on these flags within 7 working days.

🔶 10. Accessibility of the Divine

We believe spiritual knowledge should not be locked behind paywalls. The Free plan ensures that core devotional tools — mantras, panchang, aarti, and basic AI guidance — remain accessible to all, regardless of financial status.

This Ethics Declaration is a living document. As AI technology evolves, so will our ethical commitments. We invite feedback from users, scholars, and religious leaders to help us serve the devotional community with integrity.

Report an ethical concern about AI Guru Saheb:

ethics@lexcoreai.com

💳 Refund Policy

Effective Date: April 27, 2026

We want you to have complete confidence in Cortina Bhakti. Our refund policy is designed to be fair, transparent, and respectful of your trust.

1. Eligibility for Refund

2. Non-Refundable Situations

3. How to Request a Refund

  1. Email support@lexcoreai.com with subject: "Refund Request — Cortina Bhakti"
  2. Include your registered email ID and Razorpay Payment ID.
  3. Briefly describe the issue.
  4. We will respond within 48 hours and process eligible refunds within 5–7 business days.

4. Subscription Cancellation

5. Dispute Resolution

If you are unsatisfied with our refund decision, you may escalate to grievance@lexcoreai.com. Unresolved disputes will be handled as per the IT Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020 of India.

Refund queries: support@lexcoreai.com

Lexcore Enterprises Pvt. Ltd. | Gaya, Bihar, India